SDR/BDR Playbook · Job Entry
InterviewInterview

Interview roadmap

Three stages I expect, and the opening line for each. The stance throughout: my history is context. The product is what I do on Monday.

Interview-Roadmap

Drei Stufen, die ich erwarte, und der erste Satz für jede. Die Haltung bleibt gleich: meine Geschichte ist Kontext. Das Produkt ist das, was ich am Montag tue.

01
Recruiter screen20–30 min · motivation, location, salary, English
Goal: remove the three doubts before they are asked: why SDR after CRO, Berlin, salary.
"I'm applying for an individual contributor role on purpose. For three years I've run outbound with my own hands, paid per meeting held. I want to do it for one product, one team, one number.""On Berlin: I'm set up to work from Berlin. On the range: I've priced the role in. Let's talk about the KPI commission and the path to AE.""Can I show you what I'd do in week one? It's one page."
02
Hiring manager45 min · AE or Head of Sales · process, numbers, CRM
Goal: show the machine, not the résumé. Walk them through the ICP, Signals, Scenarios, Market and Accounts.
"Here's the market and the ICP as I read them from Eurostat, your customers and your job posts. Tell me where I'm wrong.""I ran the DACH signal scan: 330 employers, 40 after the filter. The full list is 100 plants — 50 DACH, 25 Europe ex-DACH, 25 US — 87 with a named production contact and a metric to open with. Here's the list.""Quota figures from my last roles are under NDA. Let me describe the funnel instead: sourced, verified, sequenced, replied, positive, booked, held, accepted. Each has a weekly number and a threshold.""How does the SDR→AE handoff work today, and what counts as qualified?"
03
Founder call30 min · Maximilian Fischer, CEO · fit, grit, why this
Goal: one concrete reason for Almetra, and one question that shows I read the company.
"You sell cameras onto German factory floors through the works council. That's the hardest version of enterprise sales I know of, and it's the one I want to learn to close.""2,120 large enterprises in the assembly-heavy core across DACH. At 40 a week that's a list, not a market. Is that how you see it too?""Your robotics track: does the SDR motion change when the product becomes a manipulator, or does the same CI champion still open the door?""What would make my first 90 days a success in your eyes?"
01
Recruiter-Screen20–30 Min · Motivation, Standort, Gehalt, Englisch
Ziel: die drei Zweifel ausräumen, bevor sie gestellt werden: warum SDR nach CRO, Berlin, Gehalt.
„Ich bewerbe mich bewusst auf eine Einzelrolle. Seit drei Jahren mache ich Outbound mit eigenen Händen, bezahlt pro stattgefundenem Termin. Ich will das für ein Produkt, ein Team, eine Zahl tun."„Zu Berlin: Ich bin bereit, von Berlin aus zu arbeiten. Zum Gehaltsband: Ich habe die Rolle eingepreist. Sprechen wir über die KPI-Provision und den Weg zum AE."„Darf ich Ihnen zeigen, was ich in Woche eins tun würde? Es ist eine Seite."
02
Hiring Manager45 Min · AE oder Head of Sales · Prozess, Zahlen, CRM
Ziel: die Maschine zeigen, nicht den Lebenslauf. Durch ICP, Signale, Szenarien, Markt und Accounts führen.
„Hier sind Markt und ICP, wie ich sie aus Eurostat, Ihren Kunden und Ihren Stellenanzeigen lese. Sagen Sie mir, wo ich falsch liege."„Ich habe den DACH-Signal-Scan laufen lassen: 330 Arbeitgeber, 40 nach dem Filter. Die volle Liste sind 100 Werke — 50 DACH, 25 Europa ex-DACH, 25 USA — 87 mit namentlichem Produktionskontakt und einer Einstiegskennzahl. Hier ist die Liste."„Quotenzahlen aus meinen letzten Rollen unterliegen NDAs. Ich beschreibe stattdessen den Trichter: gesourct, geprüft, in Sequenz, geantwortet, positiv, gebucht, stattgefunden, akzeptiert. Jede Stufe hat eine Wochenzahl und eine Schwelle."„Wie läuft die SDR→AE-Übergabe heute, und was gilt als qualifiziert?"
03
Gründergespräch30 Min · Maximilian Fischer, CEO · Passung, Biss, warum das
Ziel: ein konkreter Grund für Almetra, und eine Frage, die zeigt, dass ich das Unternehmen gelesen habe.
„Sie verkaufen Kameras in deutsche Werkshallen über den Betriebsrat. Das ist die härteste Form von Enterprise-Vertrieb, die ich kenne, und genau die will ich abschließen lernen."„2.120 Großunternehmen im montageintensiven Kern in DACH. Bei 40 pro Woche ist das eine Liste, kein Markt. Sehen Sie das auch so?"„Ihre Robotik-Spur: Ändert sich der SDR-Ansatz, wenn das Produkt ein Manipulator wird, oder öffnet derselbe CI-Champion weiter die Tür?"„Was würde meine ersten 90 Tage in Ihren Augen zum Erfolg machen?"
Day 1

Read the CRM, call the AE

What's in the pipeline, what's stuck, which objection is new. Agree on what "qualified" means. Pick the reference line for the one-pager.

Tag 1

CRM lesen, AE anrufen

Was ist in der Pipeline, was steckt fest, welcher Einwand ist neu. Klären, was „qualifiziert" heißt. Die Referenzlinie für den Einseiter wählen.

Week 1

Signal scan live, first 40 accounts

JobSpy runs weekly. Domains and mailboxes are warming. Sequence 1 is approved by the AE. First 20 calls made, if only to meet the gatekeepers. Five warm intros requested.

Woche 1

Signal-Scan live, erste 40 Accounts

JobSpy läuft jede Woche. Domains und Postfächer wärmen sich auf. Sequenz 1 ist vom AE freigegeben. Die ersten 20 Anrufe sind gemacht, und sei es nur, um die Vorzimmer kennenzulernen. Fünf warme Vorstellungen angefragt.

Day 90

A repeatable week

Monday: signals. Tuesday to Thursday: sequences and calls. Friday: CRM hygiene and a one-page note to the AE and founders. What resonated, which objection is new, which segment answers. The number is meetings held, not booked.

Tag 90

Eine wiederholbare Woche

Montag: Signale. Dienstag bis Donnerstag: Sequenzen und Anrufe. Freitag: CRM-Pflege und eine Seite an AE und Gründer. Was hat gezogen, welcher Einwand ist neu, welches Segment antwortet. Die Zahl sind stattgefundene Termine, nicht gebuchte.

BDR/SDR Annual Capacity CalculationBDR/SDR-Jahreskapazität — Berechnung

BDR/SDR capacity: one account an hour

The unit is an account, not a touch. An hour covers the first touch and, averaged over the account, the six follow-ups of the 21-day roadmap: about 40 minutes to research the plant, find the contact, write the personalised first line, send and log; about 20 minutes for the follow-ups spread over three weeks. Volume SDRs count 60–100 activities a day, but those are touches on a spray list. Almetra sells per plant with a named Werkleiter, so the count that matters is accounts opened properly.

an hour
1
first touch plus follow-ups, averaged
a day
8
eight working hours, meetings on top of that
a week
40
five days
a year
1,720
215 working days: 260 weekdays − 10 public holidays in Berlin − 30 vacation days − 5 sick days = 43 weeks
accounts a year
1,720
one SDR, 215 working days, one account an hour
meetings booked
86
base case 5%, range 69–120
meetings held
69
80% show rate, range 55–96
SQ held a year
41
3.4 a month, range 33–58; Bridge Group quota 6 converted a month

BDR/SDR-Kapazität: ein Account pro Stunde

Die Einheit ist der Account, nicht der Kontaktversuch. Eine Stunde deckt den ersten Kontakt und, gemittelt je Account, die sechs Follow-ups der 21-Tage-Roadmap ab: rund 40 Minuten für Werksrecherche, Kontaktsuche, persönliche erste Zeile, Versand und CRM-Eintrag; rund 20 Minuten für die Follow-ups über drei Wochen. Volumen-SDRs zählen 60–100 Aktivitäten am Tag, das sind aber Kontaktversuche auf einer Streuliste. Almetra verkauft je Werk an einen benannten Werkleiter, also zählt, wie viele Accounts sauber geöffnet werden.

pro Stunde
1
erster Kontakt plus Follow-ups, gemittelt
am Tag
8
acht Arbeitsstunden, Meetings obendrauf
pro Woche
40
fünf Tage
im Jahr
1.720
215 Arbeitstage: 260 Werktage − 10 Feiertage in Berlin − 30 Urlaubstage − 5 Krankheitstage = 43 Wochen
Accounts im Jahr
1.720
ein SDR, 215 Arbeitstage, ein Account pro Stunde
Meetings gebucht
86
Basis 5 %, Spanne 69–120
Meetings gehalten
69
80 % Show-Rate, Spanne 55–96
SQ gehalten im Jahr
41
3,4 pro Monat, Spanne 33–58; Bridge-Group-Quote 6 konvertierte pro Monat

The capacity model, assumption by assumption

Capacity is what one person can work in a year, run through the funnel to held, qualified meetings. Every step below is an assumption with a source, so the number can be argued line by line instead of taken on faith.

StepAssumptionPer yearPer monthBenchmark and source
Hours215 working days × 8 h: 260 weekdays − 10 Berlin public holidays − 30 vacation − 5 sick1,720143Calendar, Germany
Accounts openedone account an hour: research, contact, personalised first line, send, log, plus the follow-ups averaged in1,720143TOPO: 75–125 accounts per rep in play; Terminus 80, Storm Ventures 101 new a month
Touches7 per account: first touch + 6 follow-ups of the 21-day roadmap12,04056 a dayBridge Group 2025 median 112 activities a day; TOPO 16 touches per account. We run half the noise per day and half the touches per account, because the unit is a plant, not a contact
Meetings booked4–7% of accounts, base 5%, multi-touch sequence69–120, base 865.8–10.0, base 7.2Optifai, 939 companies: multi-touch 4.0–7.0% to meeting; Bridge Group quota 10 a month
Meetings held80% show rate55–96, base 694.6–8.0, base 5.8TAM to Target: outbound show rate 75–80%
SQ held60% accepted by the AE as sales-qualified: right plant, right role, live pain33–58, base 412.8–4.8, base 3.4Bridge Group: quota 10 booked → 6 converted, 60%; AE acceptance 50–70%
PipelineSQ held × six-digit ACV, €100K€3.3M–5.8M, base €4.1MBridge Group: $3.78M sourced per SDR a year
Quality conversationstarget 3–4 a day: a reply or a call with the right person, not a dialBridge Group 2025: 4.1 a day, down from 8 in 2014
accounts a year
1,720
one SDR, 215 working days, one account an hour
meetings booked
86
base case 5%, range 69–120
meetings held
69
80% show rate, range 55–96
SQ held a year
41
3.4 a month, range 33–58; Bridge Group quota 6 converted a month

Base case sits just under the Bridge Group median quota of 10 booked and 6 converted a month. That is deliberate: 60% of SDRs miss quota, the lowest on record, and a model that only works at top-quartile conversion is not a model. Top of the range matches the quota.

Das Kapazitätsmodell, Annahme für Annahme

Kapazität ist das, was eine Person in einem Jahr bearbeiten kann, durch den Funnel bis zu gehaltenen, qualifizierten Meetings gerechnet. Jeder Schritt unten ist eine Annahme mit Quelle, damit die Zahl Zeile für Zeile bestritten werden kann, statt geglaubt zu werden.

SchrittAnnahmePro JahrPro MonatBenchmark und Quelle
Stunden215 Arbeitstage × 8 h: 260 Werktage − 10 Berliner Feiertage − 30 Urlaub − 5 krank1.720143Kalender, Deutschland
Accounts geöffnetein Account pro Stunde: Recherche, Kontakt, persönliche erste Zeile, Versand, CRM, plus Follow-ups gemittelt1.720143TOPO: 75–125 Accounts je Rep in Arbeit; Terminus 80, Storm Ventures 101 neue pro Monat
Kontaktversuche7 je Account: erster Kontakt + 6 Follow-ups der 21-Tage-Roadmap12.04056 am TagBridge Group 2025: Median 112 Aktivitäten am Tag; TOPO 16 je Account. Wir fahren halb so viel Lärm am Tag und halb so viele Kontakte je Account, weil die Einheit das Werk ist, nicht der Kontakt
Meetings gebucht4–7 % der Accounts, Basis 5 %, Multi-Touch-Sequenz69–120, Basis 865,8–10,0, Basis 7,2Optifai, 939 Unternehmen: Multi-Touch 4,0–7,0 % zum Meeting; Bridge-Group-Quote 10 pro Monat
Meetings gehalten80 % Show-Rate55–96, Basis 694,6–8,0, Basis 5,8TAM to Target: Outbound-Show-Rate 75–80 %
SQ gehalten60 % vom AE als sales-qualified akzeptiert: richtiges Werk, richtige Rolle, akuter Schmerz33–58, Basis 412,8–4,8, Basis 3,4Bridge Group: Quote 10 gebucht → 6 konvertiert, 60 %; AE-Akzeptanz 50–70 %
PipelineSQ gehalten × sechsstelliger ACV, €100K€3,3M–5,8M, Basis €4,1MBridge Group: $3,78M Pipeline je SDR und Jahr
QualitätsgesprächeZiel 3–4 am Tag: Antwort oder Gespräch mit der richtigen Person, kein WählversuchBridge Group 2025: 4,1 am Tag, 2014 waren es 8
Accounts im Jahr
1.720
ein SDR, 215 Arbeitstage, ein Account pro Stunde
Meetings gebucht
86
Basis 5 %, Spanne 69–120
Meetings gehalten
69
80 % Show-Rate, Spanne 55–96
SQ gehalten im Jahr
41
3,4 pro Monat, Spanne 33–58; Bridge-Group-Quote 6 konvertierte pro Monat

Die Basis liegt knapp unter der Bridge-Group-Medianquote von 10 gebuchten und 6 konvertierten pro Monat. Das ist Absicht: 60 % der SDRs verfehlen die Quote, der schlechteste Wert seit Beginn der Messung, und ein Modell, das nur bei Top-Quartil-Konversion aufgeht, ist kein Modell. Das obere Ende der Spanne trifft die Quote.

Interview prep

Interview-Vorbereitung

The questions I expect, and the answers I’ve prepared — so you can see the work before we meet.

Die Fragen, die ich erwarte, und meine vorbereiteten Antworten — damit Sie die Arbeit schon vor dem Gespräch sehen.

Answers I’ve draftedVorbereitete Antworten

How I read the process: a recruiter screen, a hiring-manager round, and a founder call. Below are the questions I expect and the answers I’ve prepared — honest, and grounded in the work in the sections above.

Tell me about yourself.
“Twenty-six years in B2B commercial roles, up to CRO. Since 2023 I’ve run outbound as my own business — I only get paid when a qualified meeting actually happens — and I built every piece of it by hand: lists, domains, warm-up, sequences, replies. I’m applying for an individual-contributor SDR role on purpose: this is the work I chose over managing, and I want to do it for one product, one team, one number.”
Why an SDR role after being a CRO?
“Outbound is the part of the job I never wanted to hand off. As CRO I owned the number, but what actually moves it is the first touch — the right plant, the right person, the right line. I’ve done that with my own hands for three years. I’d rather be excellent at one motion inside a team than manage six of them. I’m not stepping down — I’m stepping into the work.”
Why Almetra, and why now?
“You put privacy-preserving cameras on German factory floors, and you win the works council over instead of going around it — that’s the hardest version of enterprise sales I know, and the one I want to learn to close. The Series A just closed, you’re building the go-to-market right now, and DACH is the densest factory landscape in Europe. I already built the market model and a 100-plant list on my own time — I can start Monday.”
How is your German?
“B1, certified in 2023, and still climbing. I can run the email and LinkedIn motion in German today; live German calls I’d ramp with a script and coaching — my written German is ahead of my spoken. English is where I’m fully fluent. I’d rather tell you that up front than have you find it on the first call.”
Did you close big deals? What were the numbers?
“The figures are under NDA, so let me give you the scope instead. At Creative Quarter I carried the group’s net-new quota against three targets at once — 3,000+ desks across 16,000 square metres. At Forum I placed 20-plus companies on three-year leases. Before that I ran the sales plan for crude and refined products — trading volumes, not small tickets. That’s six- and seven-figure deal scope — the right ballpark for your six-figure ACV. And on my own outbound I can give you the funnel by the week: sourced, verified, sequenced, replied, positive, booked, held, accepted — each with a number and a threshold.”
Were you ever connected to manufacturing or production?
“Not as a factory employee — I’ll be straight about that. But I’ve spent my whole career in heavy industry: crude and refined products, pipeline logistics, and four years buying bunker fuel for a 75-vessel fleet. That’s the industrial buyer’s seat — I know how a cold approach lands on someone who runs operations. And I did the homework on your world: I built the ICP myself — takt time, OEE, micro-stops, the CI and Lean champion, the works council as an ally. The playbook I’ll show you is the proof. I don’t fake shop-floor fluency — I read the plant and open with a metric that matters.”
You run a small crew today — why apply for an individual-contributor role?
“I direct a small crew, but I still do the craft myself — I write the sequences, I read the replies. Applying for an IC seat is me choosing the craft over the org chart. I’m not looking to build a team at Almetra — I want to be the person who opens the plant.”
How do you handle rejection?
“Here’s a real one: a whole segment went quiet after three passes — only HR ever replied. I won’t pretend that doesn’t sting. I logged it, looked hard at the sequence, changed the opening angle, and went back in through a different title. Three years of being paid only for meetings that actually happen teaches you to treat a ‘no’ as data, not a verdict.”
How is enterprise different from SMB?
“Enterprise isn’t a bigger SMB deal. It’s a buying group — plant lead, IT and OT security, procurement, the works council. I’ve run long, multi-stakeholder cycles before; a three-year real-estate lease doesn’t close on one call either. The muscle is stakeholder mapping and a business case, not volume dialing.”
What tools do you use?
“Creatio and Apollo for CRM and data, Reoon for verification, Postmaster for deliverability, my own domains warmed per campaign. HubSpot and Sales Navigator I’ll pick up fast — the motion is the same, only the buttons move.”
Questions I expectErwartete Fragen

The questions I’m preparing for, grouped by who’s in the room. The answers I’ve drafted are in the section above.

Recruiter screen

  1. Tell me about yourself.
  2. Why an SDR role after a CRO seat?
  3. Why Almetra, and why now?
  4. What do you know about what we sell?
  5. How is your German? Can you prospect in German?
  6. Berlin — are you set up to work here?
  7. What are your salary expectations?
  8. When could you start?

Hiring manager

  1. Did you close big deals? What scope?
  2. Were you ever connected to manufacturing?
  3. Walk me through how you’d research and qualify a target account.
  4. Out of 100 accounts, who do you contact first, and why?
  5. What’s your cadence — touches, channels, over how long?
  6. Tell me about a time you were rejected repeatedly.
  7. Tell me about a time you got hard feedback.
  8. What’s your best cold email, and why does it work?
  9. What’s the toughest objection you’ve handled?
  10. What counts as a qualified meeting to you?

Mock cold call or written case

  1. A 30-second opener for a Werkleiter at a 500-person plant.
  2. “I’m busy — what is this about?”
  3. “We already have cameras / an MES / a Lean team.”
  4. “Our works council will never allow cameras.”
  5. “Just send me an email.”
  6. Discovery questions for a CI manager.
  7. Grade your own call afterward.

Founder call

  1. Why is this the problem you want to work on?
  2. What would make your first 90 days a success?
  3. What worries you about this role?
  4. Where is our outbound weakest, from what you’ve seen?

Enterprise, DACH and GDPR

  1. How is enterprise selling different from SMB?
  2. Who’s in the buying group for a six-figure factory-floor deal?
  3. Is B2B cold calling legal in Germany? In Austria?
  4. Why is a contact from a public job post defensible under GDPR?
  5. How do you turn the works council from a blocker into an ally?
  6. Why doesn’t the US playbook transfer as-is?

What I’ll ask them

  1. How does the SDR→AE handoff work — is qualified a booked meeting or a held one?
  2. What are the weekly SDR metrics and thresholds?
  3. How are territories and accounts split?
  4. What does a strong first quarter look like, and how long is ramp?
  5. What’s in the stack today, and what’s missing?
  6. What separates your best SDR from an average one?

Terms and definitions

Begriffe und Definitionen

The language of the two rooms I work between: enterprise sales and the factory floor.

Die Sprache der zwei Räume, zwischen denen ich arbeite: Enterprise-Vertrieb und Werkstatt.

Sales method & marketVertriebsmethodik & Markt
TermMeaning
SPINSituation, Problem, Implication, Need-payoff. A discovery-questioning method (Rackham): lead the buyer to name their own pain and its cost.
MEDDICMetrics, Economic buyer, Decision criteria, Decision process, Identify pain, Champion. Enterprise deal-qualification checklist.
MEDDPICCMEDDIC plus Paper process (legal/procurement) and Competition. The enterprise-grade version.
BANTBudget, Authority, Need, Timeline. Lightweight lead-qualification frame.
ChallengerTeach, Tailor, Take control. Sell by reframing the problem, not by asking what the buyer already knows.
ABMAccount-Based Marketing / Selling. Few high-value accounts worked deeply, many stakeholders, not high-volume blasting.
TAMTotal Addressable Market. Everyone who could theoretically buy.
SAMServiceable Addressable Market. The slice the product actually fits (our ICP cut).
SOMServiceable Obtainable Market. What one team can realistically reach in a period — a capacity question, not a market size.
BegriffBedeutung
SPINSituation, Problem, Implikation, Nutzen. Fragetechnik (Rackham): den Käufer seinen Schmerz und dessen Kosten selbst benennen lassen.
MEDDICMetrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion. Qualifizierungs-Checkliste für Enterprise-Deals.
MEDDPICCMEDDIC plus Paper Process (Legal/Einkauf) und Competition. Die Enterprise-Variante.
BANTBudget, Authority, Need, Timeline. Leichtgewichtige Lead-Qualifizierung.
ChallengerTeach, Tailor, Take Control. Verkaufen durch Neurahmung des Problems, nicht durch Nachfragen.
ABMAccount-Based Marketing/Selling. Wenige hochwertige Accounts tief bearbeitet, viele Stakeholder, kein Massenversand.
TAMTotal Addressable Market. Alle, die theoretisch kaufen könnten.
SAMServiceable Addressable Market. Der Teil, in den das Produkt wirklich passt (unser ICP-Schnitt).
SOMServiceable Obtainable Market. Was ein Team realistisch erreichen kann — eine Kapazitätsfrage, keine Marktgröße.
Funnel & rolesTrichter & Rollen
TermMeaning
ICPIdeal Customer Profile. The filter that says who is worth calling.
ACVAnnual Contract Value. Yearly revenue from one contract.
ARR / MRRAnnual / Monthly Recurring Revenue.
MQLMarketing Qualified Lead. Shows interest via marketing (content, form).
SQLSales Qualified Lead. Vetted by sales as worth a real conversation.
SQOSales Qualified Opportunity. A qualified deal in the pipeline.
SDRSales Development Representative. Qualifies leads, often inbound-leaning.
BDRBusiness Development Representative. Generates pipeline outbound — cold outreach.
AEAccount Executive. Owns and closes the deal after the SDR/BDR hands it over.
RampTime for a new rep to reach full productivity.
BegriffBedeutung
ICPIdeal Customer Profile. Der Filter, wer den Anruf wert ist.
ACVAnnual Contract Value. Jahresumsatz aus einem Vertrag.
ARR / MRRAnnual / Monthly Recurring Revenue (jährlich/monatlich wiederkehrend).
MQLMarketing Qualified Lead. Zeigt Interesse über Marketing (Content, Formular).
SQLSales Qualified Lead. Vom Vertrieb als gesprächswürdig geprüft.
SQOSales Qualified Opportunity. Ein qualifizierter Deal in der Pipeline.
SDRSales Development Representative. Qualifiziert Leads, oft eher inbound.
BDRBusiness Development Representative. Erzeugt Pipeline outbound — Kaltakquise.
AEAccount Executive. Führt und schließt den Deal nach der Übergabe vom SDR/BDR.
RampZeit, bis ein neuer Rep volle Produktivität erreicht.
Lean & shop floor (Almetra domain)Lean & Werkstatt (Almetra-Domäne)
TermMeaning
KaizenContinuous improvement — small, constant changes by the people on the line.
Gemba“The real place”: the shop floor. “Go to gemba” = see the work where it happens, don’t guess from a dashboard.
MudaWaste — any activity that adds no value (waiting, walking, rework).
Takt timeThe pace production must hold to meet demand. Cycle time above takt = a bottleneck.
Cycle timeActual time to complete one unit at a station.
Micro-stopsShort, frequent unplanned stops — invisible to MES, the largest hidden loss.
OEEOverall Equipment Effectiveness = availability × performance × quality.
FPYFirst Pass Yield. Share made right the first time, without rework.
Poka-yokeMistake-proofing — design that makes an error hard to commit.
JidokaAutomation with a human touch: the line stops itself on a defect.
JITJust-in-Time. Produce only what the next step needs, when it needs it.
KanbanPull-based scheduling signalled by cards/bins.
5SSort, Set in order, Shine, Standardize, Sustain — workplace organisation.
AndonA signal (light/board) that flags a problem on the line in real time.
MESManufacturing Execution System. Software tracking production orders and machine data.
PLCProgrammable Logic Controller. The industrial computer that controls a machine/line; Almetra reads its downtime.
CIContinuous Improvement. The function that hunts and removes losses — our champion.
OpExOperational Excellence. Company-wide programme for CI and lean.
IEIndustrial Engineering / Montageplanung. Designs and times the line.
WerkleiterPlant Manager. The economic buyer for a site.
ProduktionsleiterProduction Manager. Owns output and the line’s numbers.
BetriebsratWorks council. Co-decides on cameras on the floor; an ally, not a blocker, by design.
BegriffBedeutung
KaizenKontinuierliche Verbesserung — kleine, ständige Änderungen durch die Leute an der Linie.
Gemba„Der reale Ort“: die Werkstatt. „Geh zum Gemba“ = die Arbeit dort sehen, wo sie passiert.
MudaVerschwendung — jede Tätigkeit ohne Wertbeitrag (Warten, Laufen, Nacharbeit).
Takt timeDas Tempo, das die Produktion halten muss. Taktzeit über Takt = Engpass.
Cycle timeTatsächliche Zeit für eine Einheit an einer Station.
Micro-stopsKurze, häufige ungeplante Stopps — für MES unsichtbar, der größte versteckte Verlust.
OEEOverall Equipment Effectiveness = Verfügbarkeit × Leistung × Qualität.
FPYFirst Pass Yield. Anteil, der beim ersten Mal ohne Nacharbeit korrekt ist.
Poka-yokeFehlervermeidung — Gestaltung, die Fehler schwer macht.
JidokaAutomatisierung mit menschlichem Eingriff: die Linie stoppt bei einem Fehler selbst.
JITJust-in-Time. Nur produzieren, was der nächste Schritt braucht, wenn er es braucht.
KanbanPull-Steuerung, signalisiert über Karten/Behälter.
5SSortieren, Systematisieren, Säubern, Standardisieren, Selbstdisziplin — Arbeitsplatzorganisation.
AndonEin Signal (Licht/Tafel), das ein Problem an der Linie in Echtzeit meldet.
MESManufacturing Execution System. Software für Fertigungsaufträge und Maschinendaten.
PLCProgrammable Logic Controller. Der Industrierechner, der eine Maschine/Linie steuert; Almetra liest dessen Stillstände.
CIContinuous Improvement. Die Funktion, die Verluste jagt und beseitigt — unser Champion.
OpExOperational Excellence. Unternehmensweites Programm für CI und Lean.
IEIndustrial Engineering / Montageplanung. Gestaltet und taktet die Linie.
WerkleiterWerkleiter. Der wirtschaftliche Entscheider eines Standorts.
ProduktionsleiterProduktionsleiter. Verantwortet Ausbringung und Kennzahlen der Linie.
BetriebsratBetriebsrat. Mitbestimmung über Kameras im Werk; per Design Verbündeter, kein Blocker.